Privacy Policy

Better World

VERSION 28.04.2022


This Privacy Policy comes about because we want to inform our users of the general rules on privacy and the processing of their personal data, which we collect and process in strict compliance with the General Data Protection Regulation. 

ROCK WORLD LISBOA, S.A., hereinafter referred to as ROCK WORLD LISBOA, is a commercial company dedicated to the promotion, production and organisation of leisure, art and related shows, and is responsible for organising ROCK IN RIO LISBOA. 

ROCK WORLD LISBOA has always respected your privacy and is committed to maintaining a relationship with its clients based on transparency and trust. 

This Privacy Policy describes who we are, for what purposes we may use your data, how we process it, who we share it with, how long we keep it, as well as how to contact us and exercise your rights. 


Your data will be processed by ROCK WORLD LISBOA, S.A., with the single registration and legal person identification number 506 652 041, with registered office at Edifício LACS, Cais da Rocha de Conde D'Óbidos, 1350-352 Lisbon, registered with the Lisbon Commercial Registry Office, telephone number +(351) 210 913 500, e-mail, hereinafter referred to as ROCK WORLD LISBOA. 

ROCK WORLD LISBOA is responsible for processing the personal data it collects and processes within the meaning of the General Data Protection Regulation. 


ROCK WORLD LISBOA will only process your personal data when: 

1. It has a legitimate interest to do so, namely for the provision of services or information, provided that, in each case, our interest complies with the applicable legislation and your rights, namely to: 
  • Communication with our clients, suppliers, partners and sponsors; 
  • Recruiting employees; 
  • Accreditation of employees, suppliers, partners and sponsors; 
  • Website development and maintenance; 
  • Provision of technical assistance; 
  • Fraud prevention and detection; 
  • Ensuring network and information security; 
  • Providing information on ROCK WORLD LISBOA's activities and events. 
2.Such processing operation is necessary for the performance of a contract or associated pre-contractual steps; 

3. We have obtained your consent to process your personal data for specific, explicit and legitimate purposes; and/or  

4. it is necessary to fulfil legal obligations that apply to us. 

When you fill in the forms available on our website, on paper or on other platforms (Facebook, Instagram, mobile app, etc.), your personal data (namely name, e-mail, telephone number, or address, gender, etc...) preferences and interests are collected by ROCK WORLD LISBOA and processed in order to answer your questions, requests or provide you with information. 

By providing us with your contact details, ROCK WORLD LISBOA may contact you for marketing purposes related to its services, provided that you have consented to the processing of your personal data for this purpose. If you consent, you will receive marketing communications by e-mail. You may object to this data processing at any time. 

The personal data provided by the respective data subject will also be processed for the purposes indicated at the time they were collected. 


Our policy is to store data only for the period necessary to fulfil the purposes for which it was collected. In certain cases, data may be stored for longer periods, particularly when required by law. 


At any time, the data subject may, in accordance with the law: 

1. Request access to the information we hold on them - the data subject has the right to obtain confirmation as to whether or not data concerning them is being processed and, where appropriate, to access their personal data and access the information provided for by law; 

2. Request rectification of the information if it is inaccurate or incomplete - the holder of the personal data has the right to have ROCK WORLD LISBOA, without undue delay, rectify inaccurate or incomplete data concerning them; 
3. Request the erasure of your personal data - the data subject has the right to request ROCK WORLD LISBOA to erase their data without undue delay, and ROCK WORLD LISBOA has the obligation to erase personal data without undue delay when one of the following reasons applies: (i) the personal data is no longer necessary for the purpose for which it was collected or processed; (ii) you have withdrawn your consent to the processing of data (in cases where processing is based on consent) and there is no other basis for such processing; and/or, (iv) you object to the processing and there are no overriding legitimate interests justifying the processing. 
4. Request the restriction of the processing of your personal data - the data subject has the right to ask ROCK WORLD LISBOA to restrict the processing of their data if one of the following situations applies: (i) to contest the accuracy of the personal data, for a period that allows ROCK WORLD LISBOA to verify its accuracy; (ii) the data processing is lawful and the data subject opposes the erasure of the personal data and requests, in return, the limitation of its use; (iii) ROCK WORLD LISBOA no longer needs the personal data for processing purposes, but such data is required by the data subject for the purposes of declaring, exercising or defending a right in legal proceedings; (iv) the data subject has objected to the processing until it is established that the legitimate grounds of the controller override those of the data subject. 
5. Object to the processing of your personal data (i) in cases where the data processing is carried out for the purposes of the legitimate interests pursued by ROCK WORLD LISBOA; (ii) or the data processing is carried out for direct marketing purposes; or (iii) profiling, you may also object to the processing of your personal data at any time. 

6. If the processing depends on your consent, you have the right to withdraw it. If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the processing carried out on the basis of the consent previously given or the subsequent processing of the same data based on another legal basis, such as the fulfilment of the contract or legal obligation to which ROCK WORLD LISBOA is subject. 
If you wish to exercise any of your rights, you should contact us in writing by e-mail to or by letter to Edifício LACS, Cais da Rocha de Conde D'Óbidos, 1350-352 Lisboa. 

Your requests will be dealt with in such a way that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity in order to ensure that personal data is only shared with its owner. 

You should be aware that in certain cases (for example, due to legal requirements) your request may not be immediately fulfilled. 

In any case, you will be informed of the measures taken to this end within one month of the request being made. 

You also have the right to lodge a complaint with the National Data Protection Commission 


ROCK WORLD LISBOA may share the personal data collected with Group companies or other entities, ensuring that these entities safeguard and protect your personal data and that they comply with the applicable privacy standards in a similar or equal manner to ROCK WORLD LISBOA. 

The personal data collected will not be shared, sold, rented or disclosed beyond what is described in this Privacy Policy. However, when required by law, ROCK WORLD LISBOA may have to disclose personal data collected to authorities or third parties, in which case control over how personal data is protected is limited. 

ROCK WORLD LISBOA may have to disclose personal data to suppliers who provide a service on its behalf, but they will never process your data for their own purposes. Examples of such suppliers are all those who help us with the maintenance of technical platforms, sending the newsletter, analysing statistical data, among other services. ​​​​​​​


Personal data may be processed outside the European Economic Area (EEA). When data is processed outside the EEA, ROCK WORLD LISBOA will ensure that this cross-border processing of data is protected by appropriate safeguards, in accordance with the guidelines and recommendations of the competent authorities. 


Information security and the protection of personal data is a priority for ROCK WORLD LISBOA. We have implemented, and ensure that we maintain, adequate means of protection so that our internal procedures for the security of personal data comply with the regulations in force. 

We also make the necessary efforts to ensure that third parties who collaborate with us under contract, as partners or service providers, guarantee adequate protection of the personal data to which they have access. 

We limit access to personal data to specific employees, and only when their contact with such personal data is justified within the scope of their duties. 

We take the necessary measures to ensure the secure processing of personal data. In particular, we take precautionary measures to protect personal data from loss or abuse, and use security procedures to prevent unauthorised access to such personal data. All the personal data we collect is stored on servers that offer security guarantees. We regularly analyse our security systems and policies to ensure that data is safe and secure. 


If you have any questions about the processing of your personal data, or wish to exercise any of your rights, please contact us: 

Telephone number: +(351) 210 913 500 
Address: Edifício LACS, Cais da Rocha de Conde D'Óbidos, 1350-352 Lisboa. 


ROCK WORLD LISBON may change this Privacy Policy. We ask that you periodically review this document to keep up to date.