FAQ's
General Event Information
Opening hours:
• June 20, 21, and 28: doors open at 1:00 PM, close at 2:00 AM
• June 27: doors open at 1:00 PM, close at 3:00 AM
CARRIS Shuttle Schedule (Gare do Oriente ↔ Parque Tejo):
• Departures from Gare do Oriente: 12:00 PM to 9:00 PM
• Departures from Parque Tejo (return): 11:00 PM to 3:00 AM
• June 27: service extended until 4:00 AM
Shuttle ticket price:
• Advance purchase: €2 per trip
• Purchases starting June 15: €4 per trip
• Children up to 12 years old: free (advance purchase required)
Where to buy: tickets.rockinriolisboa.pt or soon on the Navegante App.
Parque Tejo is also accessible by metro (Oriente Station, Red Line) and by car, with parking lots in the vicinity.
Check out the complete and updated lineup at: rockinriolisboa.pt/en/line-up
Among the artists you will find leading international names. The line up is regularly updated.
On June 27, the gates open at 1:00 PM and close at 3:00 AM.
You can and should consult the Terms and Conditions here: https://rockinriolisboa.pt/pt/termos-e-condicoes
For more information, please visit the official website: www.rockinriolisboa.pt
Age rating: M6 (children under 3 are not permitted).
Children ages 3 to 11:
• Must have a valid ticket (same price as adults)
• May only enter when accompanied by a responsible adult
CARRIS Shuttle: Children 12 and under ride for free (advance purchase required).
Accessibility: The venue features accessible areas, an Accessibility Center, and medical stations for any needs.
Tip for families: Saturdays (June 21 and 28) tend to feature a more diverse lineup. Check the lineup at rockinriolisboa.pt/pt/line-up
Age Rating
Age-based admission rules:
• Children under 3 years of age: admission prohibited
• Ages 3 to 11 (inclusive): admission permitted only when accompanied by a parent or legal guardian or an identified responsible adult
• Ages 12 and up: may enter without an adult chaperone
Tickets: All children aged 3 or older require a valid ticket.
Important: Identification may be requested at the entrance to verify the age of minors.
Yes. All children aged 3 or older need a valid ticket to enter. Children under 3 are not allowed to enter.
Prohibited Items
To ensure a smooth entry to Rock in Rio Lisbon 2026, please review the list of prohibited items and recommendations:
You may NOT bring:
• Food and beverages (except in small personal quantities)
• Bottles with caps or with a capacity greater than 330ml
• Cans (drinks and aerosols), helmets, weapons
• Selfie sticks, tripods, umbrellas
• Large bags and backpacks
• Power banks larger than a cell phone
• Liquid containers over 100ml (e.g., sunscreen)
• Professional cameras
• Animals (except service dogs)
YOU MAY bring:
• A cell phone with a ticket downloaded via the Fever App
• Identification documents
• Medications with a doctor’s note (see Accessibility FAQ)
• Cash / payment card
No animals are allowed inside the City of Rock, except for service dogs.
Accessibility
Rock in Rio Lisbon 2026 is prepared to welcome people with limited mobility and special needs, offering the following facilities:
• Accessibility Center with a dedicated team and a sensory room
• Viewing platforms at all stages (access on a first-come, first-served basis)
• Priority lines for eligible attendees
• Comfort Zone and VIP Area with ramps, accessible restrooms, and lowered counters
Eligible attendees: people with disabilities, blindness or low vision, deafness, neurodivergence, limited mobility, obesity, dwarfism, pregnant women, and people aged 60 and older.
Personal companion ticket: free for companions of individuals with a disability rating of ≥60% (AMIM). Request via form by May 20, 2026.
Medical Certificate / Multi-purpose Disability Certificate: To prove a disability or medical condition, you must present official documentation, such as a medical certificate or a Multi-purpose Disability Certificate (Atestado Médico de Incapacidade Multiuso), along with an official photo ID. These documents are mandatory for registration at the Accessibility Center and must be presented every day of the festival.
Temporary Reduced Mobility (Orthopedic injuries or fractures): Individuals with temporary mobility issues due to recent injuries or fractures must present a medical certificate and a photo ID. We recommend registering at the Accessibility Center upon arrival; service use is subject to review and approval.
Under Portuguese law, a free ticket is guaranteed for the personal assistant of a person with reduced mobility, provided a Multi-purpose Disability Certificate with a disability rating of 60% or higher is presented.
STEP-BY-STEP | PERSONAL ASSISTANT TICKET:
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Step 1 – Download the QUENTRO App: Create an account with your personal details at https://www.quentro.com/en/. Ticket access is exclusively through this app.
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Step 2 – Document Submission: Fill out the request form by May 20, 2026, at https://forms.gle/3mL22nG83VVeLUcq5. You must attach: festival ticket(s), disability certificate (≥ 60%), ID of the ticket holder, and ID of the assistant (18+).
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Step 3 – Review and Delivery: After submission, the request will be reviewed. Once validated, you will receive an official email. The digital ticket will be sent by June 15, 2026, via the Quentro app.
The Comfort Zone was designed to ensure a more comfortable and accessible experience, located very close to the Palco Mundo (World Stage). This area is covered by the personal companion ticket policy and features the following infrastructure:
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Level and easy-access routes leading to the space.
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Internal access ramps.
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Adapted restrooms located inside.
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Lowered counters for more accessible and convenient service.
The VIP Area combines maximum comfort with full accessibility. In addition to offering a privileged, reserved view of the Palco Mundo and a dedicated support team, this zone also includes the personal companion ticket policy. Inside and throughout the access points, the public will find:
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Level and easy-access routes leading to the space.
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Internal access ramps.
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Adapted restrooms located inside.
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Lowered counters for more accessible and convenient service.
Tickets - General Information
Ticket sales open on June 06, 2025, at 8:00 AM.
• Online (official): tickets.rockinriolisboa.pt (powered by Fever)
• Fever: feverup.com
• Worten Online: worten.pt
• Worten stores nationwide
International customers can purchase tickets at tickets.rockinriolisboa.pt with digital delivery.
International customers can buy tickets through the official website: https://tickets.rockinriolisboa.pt/
• General Admission (one-day ticket): €89 — access to the festival on one day of your choice
• Comfort Zone: €179 — daily access + exclusive area next to the World Stage
• VIP: €380 — daily access + VIP area with buffet, panoramic balcony, and shuttle service
• Weekend Pass: €157 — access to both days of the same weekend
• Premium Club: €7,380 per table (10 people) — private space, open bar, catering, and shuttle
All tickets are digital. There is no additional service fee.
The most coveted spot in the City of Rock is the VIP area. Featuring air conditioning and a sophisticated atmosphere, it’s a top meeting place for celebrities and executives. It offers a panoramic view of the main stage, unlimited food and drink, private transport, and dedicated access.
· Premium Club credential
· Private space for 10 people
· Exclusive view of the Main Stage
· Open bar and exclusive catering
· Private restroom
· Premium Shuttle to the City of Rock
By purchasing the Premium Club, you secure access to the most exclusive area in the City of Rock, with capacity for 10 people, a privileged view of the Main Stage, open bar, catering, private restrooms and Premium Shuttle service to the venue.
Tickets are not sent immediately upon purchase. After payment confirmation, you will receive a confirmation email. The digital tickets corresponding to your table will be sent by Rock World Lisboa to the buyer before the event.
The Premium Shuttle is an exclusive transport service that provides transfers to the City of Rock at specific times. Its use is included in the ticket price.
No. Tickets are not name-checked at the entrance. Just present a valid ticket to enter.
Ticket cancellations and refunds are only allowed in the following legally defined cases:
- If the event is cancelled or not held on the scheduled date, time, or place;
- If the main program or artists are changed;
- If the event is interrupted (except in cases of force majeure, in which case no refund is due).
No service fee is charged for purchases made through the Rock in Rio Lisboa website.
The ticket format depends on where the purchase was made:
Rock in Rio Lisboa website:
Digital ticket sent by email and available on the Fever App. The digital ticket must be presented on the day of the event exclusively on a mobile phone (printing is not allowed).
Worten website:
Ticket sent by email. On the day of the event, it should preferably be presented on a mobile phone (printing is allowed).
Worten stores:
Physical ticket, handed over at the time of purchase, which must be presented on the day of the event to access the festival.
Worten Pack:
After exchanging the voucher for a ticket, the customer receives a physical ticket, handed over at the time of purchase, which must be presented on the day of the event to access the festival.
If you bought your ticket online on the Rock in Rio Lisboa website or on the Fever website:
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Download the Fever App and log in using the same email address used for the purchase.
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Click on “Transfer tickets”.
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Choose the transfer method;
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Select the number of tickets you want to transfer.
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Share the generated link with the recipient.
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The sender will continue to see the ticket balance in the app.
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The recipient must download the Fever App and click the link to access the tickets.
If you bought your ticket online on the Worten website:
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Look for the confirmation email in your inbox containing the ticket in PDF format.
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Send the PDF to the person who will use the ticket.
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The recipient must present the PDF ticket, preferably on their mobile phone, on the day of the event.
If you bought or exchanged a voucher for a ticket at a Worten store:
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The ticket is physical.
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Simply hand it over to the person who will use it.
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The recipient must present the physical ticket on the day of the event.
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Download the Fever App and log in using the same email address used for the purchase.
-
Click on “Transfer tickets”.
-
Choose the transfer method;
-
Select the number of tickets you want to transfer.
-
Share the generated link with the recipient.
-
The sender will continue to see the ticket balance in the app.
-
The recipient must download the Fever App and click the link to access the tickets.
-
Look for the confirmation email in your inbox containing the ticket in PDF format.
-
Send the PDF to the person who will use the ticket.
-
The recipient must present the PDF ticket, preferably on their mobile phone, on the day of the event.
-
The ticket is physical.
-
Simply hand it over to the person who will use it.
-
The recipient must present the physical ticket on the day of the event.
-
The ticket is physical.
-
Simply hand it over to the person who will use it.
-
The recipient must present the physical ticket on the day of the event.
Please reach out to the ticketing platform you used:
Site Rock in Rio Lisboa – ola@feverup.com
Fever – ola@feverup.com
Worten Online - https://www.seetickets.com/pt/customerservice
Rock in Rio Lisboa website – ola@feverup.com
Fever – ola@feverup.com
Worten Online – https://www.seetickets.com/pt/customerservice
Worten Stores – ticketline@ticketline.pt
Pack Rock in Rio Lisboa 2026
The Rock in Rio Lisboa Pack is a product sold exclusively at Worten, containing 01 (one) Voucher to be exchanged for a daily ticket of the customer's choice and 01 (one) TShirt, available in 3 models, limited to existing stock.
Here you can find your nearest Worten store.
North of Portugal:
Worten Alameda Shopping
Worten Amarante
Worten Arrábida Shopping
Worten Barcelos
Worten Braga
Worten Braga Minho Center (Wrt Braga Mgs LC)
Worten Braga Nova Arcada
Worten Bragança
Worten Chaves Retail Park
Worten Covilhã
Worten Espaço Guimarães
Worten Esposende
Worten Fafe
Worten Famalicão
Worten Famalicão Retail
Worten Fânzeres
Worten Felgueiras
Worten Ferrara Plaza
Worten Figueira da Foz
Worten Gaia Jardim
Worten Gaia Rechousa
Worten Gaia Shopping
Worten Guimarães
Worten Gulpilhares
Worten Leça da Palmeira Mar Shopping
Worten Lousada
Worten Maia Jardim
Worten Maia Shopping (Maia)
Worten Marco de Canaveses II
Worten Matosinhos
Worten Mira Maia
Worten Mirandela
Worten Monção
Worten Mozelos
Worten Norte Shopping
Worten Oliveira de Azeméis
Worten Paredes
Worten Penafiel
Worten Ponte Lima
Worten Póvoa de Varzim
Worten Régua
Worten Santo Tirso
Worten São Cosme
Worten São Félix da Marinha
Worten São João da Madeira
Worten São João da Talha
Worten Valongo (Wrt Valongo C)
Worten Via Catarina
Worten Viana do Castelo (Wrt Viana)
Worten Vila Real
Center of Portugal:
Worten Abrantes
Worten Águeda
Worten Alcobaça
Worten Aveiro
Worten Aveiro Glicínias Plaza
Worten Bombarral
Worten Caldas da Rainha
Worten Cantanhede
Worten Coimbra Alma Shopping
Worten Coimbra Shopping
Worten Fórum Coimbra
Worten Forum Castelo Branco
Worten Leiria
Worten Mangualde
Worten Marinha Grande
Worten Nazaré
Worten Ourém
Worten Ovar
Worten Peniche
Worten Pombal
Worten Porto de Mós
Worten Tomar
Worten Tondela
Worten Torres Novas Retail Park
Worten Torres Vedras
Worten Torres Vedras Arenes
Worten Viseu
Worten Viseu Palácio do Gelo
Lisbon Disctric Area:
Worten Amadora
Worten Amoreiras Plaza
Worten Alegro Sintra
Worten Almada (Wrt Almada Lib)
Worten Alverca
Worten Arroja
Worten Barreiro Continente
Worten Cascais
Worten Colombo (Wrt Lisboa)
Worten Loures
Worten Loures Shopping
Worten Lousã
Worten Mafra
Worten Mem Martins
Worten Moita
Worten Montijo
Worten Oeiras (Wrt Oeiras Mgs Lc)
Worten Palmela
Worten Porto Alto
Worten Santa Maria da Feira
Worten Seixal
Worten Sesimbra
Worten Setúbal Retail
Worten Sintra
Worten Tapada das Mercês
Worten Telheiras
Worten UBBO Amadora
Worten Vasco da Gama
Worten Vila Franca de Xira
Alentejo:
Worten Almeirim
Worten Cartaxo
Worten Castro Verde
Worten Elvas
Worten Estremoz
Worten Évora Retail Park
Worten Grândola
Worten Ponte de Sor
Worten Portalegre
Worten Reguengos
Worten Rio Maior
Worten Santarém
Worten Sines
Algarve:
Albufeira
Worten Faro II (Wrt Faro)
Worten Guia
Worten Lagos
Worten Loulé
Worten Mar Shopping Algarve Loulé ((Wrt Loule Mar
Shop)
Worten Olhão
Worten Portimão Retail Center
Worten Tavira Gran Plaza
Islands:
Worten Madeira Shopping
Worten La Vie Funchal
You can exchange your voucher for a day ticket at the same shop where you bought the pack, or at any of the Worten shops listed below:
North of Portugal:
Worten Alameda Shopping
Worten Amarante
Worten Arrábida Shopping
Worten Barcelos
Worten Braga
Worten Braga Minho Center (Wrt Braga Mgs LC)
Worten Braga Nova Arcada
Worten Bragança
Worten Chaves Retail Park
Worten Covilhã
Worten Espaço Guimarães
Worten Esposende
Worten Fafe
Worten Famalicão
Worten Famalicão Retail
Worten Fânzeres
Worten Felgueiras
Worten Ferrara Plaza
Worten Figueira da Foz
Worten Gaia Jardim
Worten Gaia Rechousa
Worten Gaia Shopping
Worten Guimarães
Worten Gulpilhares
Worten Leça da Palmeira Mar Shopping
Worten Lousada
Worten Maia Jardim
Worten Maia Shopping (Maia)
Worten Marco de Canaveses II
Worten Matosinhos
Worten Mira Maia
Worten Mirandela
Worten Monção
Worten Mozelos
Worten Norte Shopping
Worten Oliveira de Azeméis
Worten Paredes
Worten Penafiel
Worten Ponte Lima
Worten Póvoa de Varzim
Worten Régua
Worten Santo Tirso
Worten São Cosme
Worten São Félix da Marinha
Worten São João da Madeira
Worten São João da Talha
Worten Valongo (Wrt Valongo C)
Worten Via Catarina
Worten Viana do Castelo (Wrt Viana)
Worten Vila Real
Center of Portugal:
Worten Abrantes
Worten Águeda
Worten Alcobaça
Worten Aveiro
Worten Aveiro Glicínias Plaza
Worten Bombarral
Worten Caldas da Rainha
Worten Cantanhede
Worten Coimbra Alma Shopping
Worten Coimbra Shopping
Worten Fórum Coimbra
Worten Forum Castelo Branco
Worten Leiria
Worten Mangualde
Worten Marinha Grande
Worten Nazaré
Worten Ourém
Worten Ovar
Worten Peniche
Worten Pombal
Worten Porto de Mós
Worten Tomar
Worten Tondela
Worten Torres Novas Retail Park
Worten Torres Vedras
Worten Torres Vedras Arenes
Worten Viseu
Worten Viseu Palácio do Gelo
Lisbon Disctric Area:
Worten Amadora
Worten Amoreiras Plaza
Worten Alegro Sintra
Worten Almada (Wrt Almada Lib)
Worten Alverca
Worten Arroja
Worten Barreiro Continente
Worten Cascais
Worten Colombo (Wrt Lisboa)
Worten Loures
Worten Loures Shopping
Worten Lousã
Worten Mafra
Worten Mem Martins
Worten Moita
Worten Montijo
Worten Oeiras (Wrt Oeiras Mgs Lc)
Worten Palmela
Worten Porto Alto
Worten Santa Maria da Feira
Worten Seixal
Worten Sesimbra
Worten Setúbal Retail
Worten Sintra
Worten Tapada das Mercês
Worten Telheiras
Worten UBBO Amadora
Worten Vasco da Gama
Worten Vila Franca de Xira
Alentejo:
Worten Almeirim
Worten Cartaxo
Worten Castro Verde
Worten Elvas
Worten Estremoz
Worten Évora Retail Park
Worten Grândola
Worten Ponte de Sor
Worten Portalegre
Worten Reguengos
Worten Rio Maior
Worten Santarém
Worten Sines
Algarve:
Albufeira
Worten Faro II (Wrt Faro)
Worten Guia
Worten Lagos
Worten Loulé
Worten Mar Shopping Algarve Loulé ((Wrt Loule Mar
Shop)
Worten Olhão
Worten Portimão Retail Center
Worten Tavira Gran Plaza
Islands:
Worten Madeira Shopping
Worten La Vie Funchal